ZyroFisher Newsletter

Sign up for the ZyroFisher newsletter and receive all the latest news, events, and product updates from ZyroFisher and our brands.

Please tick the box to say you have read and accept our terms and conditions if you wish to receive our Newsletter.

BRANDS
£|

IMPORTANT PRODUCT SAFETY WARNING

Urban XC1 Recall

CONSUMER RECALL NOTICE
URGENT : “The-Urban xC1 E-SCOOTER”
VOLUNTARY RECALL - 01/04/2021

Product Code : UEXC1

Product Description: The-Urban xC1 E-Scooter, Colour Black & Yellow.

This product was sold through retail outlets between December 2020 and March 2021. It was imported and distributed by ZyroFisher who are the record of importer. Contact details can be found at the bottom of this recall notice.

Reason For Recall

At low temperatures and under extreme load, e. g. when jumping off a kerb, the electric front brake can be triggered unintentionally. This could cause the front wheel to lock while riding. The electric scooter THE-URBAN xC1 must therefore not be used any further until further notice. There is a risk of injury!

Action Required

  • Stop riding The-Urban xC1 Scooter immediately
  • Return the Scooter to the original point of purchase

Recall Solution

A number of solutions may be available when you return your scooter. Please discuss this with the original point of purchase. Every effort will be made to ensure you are back riding as quickly as possible.

For further information you can call ZyroFisher on 01325 741241or email technical.support@zyrofisher.co.uk.

We apologise that it has been necessary to recall this product and for the inconvenience caused.

ZyroFisher, Roundhouse Road, Faverdale East Industrial Estate, Darlington, DL3 0UR